Customer service center is one of the very important. In order to solve the problem you encountered, we also provide real-time on-line consultation. Immediate solutions for your questions.
The main work is:
A comprehensive business consulting, accept customers, providing technical support,
Second, acceptance, coordination, and dealing with customers, complaints to solve customer's problems,
Third, active communication with customer, customer contact, understand the feelings and needs, and timely feedback to each customer information to related administrative departments and the production enterprises and properly.
Four, pre-sale, sale and after-sale tracking provide quality assurance,
Five, establishes the customer file, realize customer to visit, regular users' opinions,
6 and warmhearted service attitude, with customers' need as a starting point to customer satisfaction for the end.
Customer service center has customer management and technical services.
Customer department mainly accept customer's comprehensive consulting, technical service mainly to provide products before-sale, middle-sale and after-sale technical support and solutions. In order to make each customer in the company can get satisfactory service and maintain good relationship of trust companies, we emphasize the pertinence and effectiveness of customer service, and implement the responsibility system for acceptance, namely every customer's telephone, every problem, make each other for relationships, deepen the understanding. If you have any questions about our products and services to our, or have any comments and Suggestions, welcome to our communication, we will endeavor, for your dedicated service.